Frequently Asked Questions
Please, find the answers to the most common customers’ questions below.
You say that your covers are 100% waterproof, aren't they?
Due to the high-quality materials that we use while producing covers, they are really 100% waterproof. Of course, if you specifically try to pour water inside the cover using a water hose or something similar, then of course this can happen, but if you use the cover properly, i.e. to protect your TV from weather activities such as snow, rain, hail, sun, wind, dust and dirt, you can count on the reliable protection, including thanks to stickers on the edges of the cover on the bottom.
How can I choose a cover for my TV?
The guarantee of the correct choice of the outer cover is the measurement of your TV. Before you buy an outdoor TV cover please follow the instructions on our website here. If for any reason you cannot decide on the cover, please contact us.
Which wall mount for TV is the best to choose?
What guarantees do you provide?
We provide a 2-year warranty. If the cover does not fulfill its functions please contact us.
What colors and sizes of your covers are available?
We manufacture TV covers for TVs with a diagonal from 22 ” to 75 inches. There are 3 colors available now: black, beige, grey. Detailed information about sizes, colors and tv cover’s features you can find on our website here. Also, you can find the full list of Garnetics Outdoor TV Covers with a detailed description on this page.
How to clean your cover?
For light contaminants use plain water. For more complex contaminants, use a sponge or bristle brush, a soap solution in warm water. Allow the cover to dry well before storing in a dry place. Do not wash in a washing machine.
How to protect my wire box?
We recommend attaching your wires to the back of the TV and hiding them inside the case using stickers on the bottom of our cover. This will also improve the appearance and securely protect the cables.
Where can I read feedbacks from your customers?
Public and reliable feedbacks you can read on our website, as well as on our Store on Amazon.
Where can I purchase your products?
Currently, we sell our products on Amazon. You can visit our Store on Amazon.
What is the best way to contact you?
The most preferable way is by e-mail: email@example.com or through the contact form.
Where can I found live photos of Garnetics TV Covers ?
We collected images of our TV Covers in the Gallery where you can find how they look in real life.